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 FAQ 

​How Do I Place An Order?​
  • Click the product you like to buy

  • Identify the size, color and quantity of the product and click add to cart

  • Click view cart but if you want to order another product follow the same steps

  • After checking your cart, click checkout

  • Fill up the form and follow the steps given

  • Once the thank you message will appear, we have already confirmed your order

  • Go to contact button and send your credit card number, if none just type what type of mode of payment you wan ( send through Palawan Express, RD Pawnshop, M Lhuillier, Cebuana Lhuillier and Western Union or you can choose cash on delivery 

Payment & Shipping
  • Payment will be send through pera padala centers ( Palawan Express, RD Pawnshop, M Lhuillier, Cebuana Lhuillier and Western Union)

  • You can also use your credit or debit card, just type your card number on the message.

  • For the shipping of your product, it will be send through JRS Express or LBC Padala.

  • Free shipping.



Returns & Refunds
  • If factory defect was found in the product, it should be addressed immediately to our company for replacement within 1 week, beyond that will not be accepted for replacement anymore.

  • When  products which has to be return to the company are sent on the 7th day are still accepted for repalacement.

  • The minimum days that the product will be returned to the customer will be 1 week for some processess that should be taken.

  • To contact us for the defect of our products, customer should message to our facebook page Patzada Store.

     

     

     

     

     

     

     

     

     

 

Thank you for shopping with us!

© 2015 BY Patzada.com

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